Last Updated: September 2026
FAS Pilot Academy (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal data we collect from you. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, use our services, apply for our scholarship programs, purchase products, register for events, or purchase event tickets.
1. Data Controller
FAS Pilot Academy
Municipality of Rhodes, Agiou Georgiou Street, Pastida Community, Postal Code 85101
support @fas.gr
+306984781000 , +306936981000, +302241081000
Data We Collect
We may collect and process the following categories of personal data:
- Identity Data: Full name, date of birth, nationality, and other identification information where required.
- Contact Data: Email address, phone number, postal address.
- Application Data: Information provided in scholarship application forms, including educational background, qualifications, and uploaded documents such as CVs, diplomas, identification documents, and other supporting documentation.
- Transaction Data: Information relating to purchases, participation fees, event ticket purchases, order history, transaction status, and payment-related information. Payment card details are generally processed directly by our payment service providers and are not stored by FAS Pilot Academy unless explicitly stated otherwise.
- Event and Attendee Data: When you register for an event or purchase a ticket, we may collect the purchaser’s details and information relating to individual attendees, such as full name, email address, ticket type, event registration details, check-in status, and any additional information requested as part of the event registration process.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
Where a person purchases tickets on behalf of other attendees and provides us with their personal information, the purchaser should ensure that they are authorized to provide that information to us.
How We Collect Your Data
We use different methods to collect data from and about you, including through:
- Direct interactions: When you complete an application or registration form, create an account, purchase a product or ticket, register for an event, upload documents, contact us, or otherwise provide information directly to us.
- Event registration and ticketing: When you purchase or register for an event ticket, information may be collected through our event ticketing and attendee registration systems.
- Automated technologies or interactions: As you interact with our website, we may automatically collect Technical and Usage Data through cookies, server logs, and similar technologies.
- Third-party analytics services: We use analytics and website performance tools to understand how visitors interact with our website.
Third-Party Services and Tools
We use third-party services and software that may process personal data on our behalf or as independent data controllers, depending on the service involved. These may include:
- WooCommerce: For managing online products, orders, and transactions.
- The Events Calendar / Event Tickets / Event Tickets Plus: For managing events, event registrations, ticket purchases, attendee information, ticket delivery, and attendance records.
- Stripe: For securely processing eligible online payments.
- Google Analytics and Google Tag Manager: For website analytics and measuring user interactions, subject to applicable cookie consent requirements.
- Microsoft Clarity: For website usage analytics, including interaction data, heatmaps, and session replay functionality, subject to applicable cookie consent requirements.
- Cookie Consent Management Tools: For recording and managing cookie preferences.
- File Upload Systems: For receiving documents submitted as part of scholarship applications or other processes.
Where required, we enter into appropriate arrangements with service providers and take reasonable steps to ensure that personal data is processed in accordance with applicable data protection requirements.
Some service providers may process data outside the European Economic Area. Where this occurs, we seek to ensure that appropriate safeguards are in place as required by applicable data protection law.
How We Use Your Data
We may use your personal data for the following purposes:
- To process, administer, and evaluate scholarship applications.
- To manage participation fees, purchases, orders, and transactions.
- To process event registrations and ticket purchases.
- To issue and deliver electronic tickets.
- To maintain attendee lists and manage event attendance and check-in.
- To communicate important information regarding an event, including confirmations, operational information, schedule changes, postponements, or cancellations.
- To communicate with applicants regarding applications, examinations, assessments, and results.
- To provide customer support and respond to enquiries.
- To maintain the security and integrity of our website and services.
- To prevent and detect fraud or misuse.
- To improve our website, services, events, and user experience.
- To comply with legal, accounting, tax, and regulatory obligations.
- To send marketing communications where we have an appropriate legal basis to do so.
Legal Basis for Processing
Depending on the circumstances, we process personal data under one or more of the following legal grounds:
- Contractual necessity: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract, including processing applications, purchases, event registrations, and ticket orders.
- Legal obligation: Where processing is necessary for us to comply with applicable legal, tax, accounting, or regulatory requirements.
- Legitimate interests: Where processing is necessary for our legitimate business interests, such as operating and securing our website, administering events, preventing fraud, and improving our services, provided that those interests are not overridden by your rights and freedoms.
- Consent: Where you have given us consent for a specific purpose, including certain marketing communications or non-essential cookies and tracking technologies.
Where we rely on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Event Registration and Ticketing
When you purchase a ticket or register for an event, we may process information about both the purchaser and the attendee.
Depending on the event, this may include the attendee’s name, email address, ticket type, registration information, responses to event-specific registration questions, and attendance or check-in status.
This information is used to:
- create and administer the ticket or registration;
- identify attendees;
- communicate information relating to the event;
- manage event capacity and attendance;
- facilitate event check-in;
- provide event-related support; and
- maintain appropriate transaction and attendance records.
The specific information requested may vary depending on the event.
Attendee information will not be used for unrelated marketing purposes solely because an individual has been registered for an event, unless there is another lawful basis for doing so.
Sharing Your Personal Data
We may share personal data with trusted service providers where necessary to operate our website, process payments, administer applications, manage events and ticketing, provide technical services, or comply with legal requirements.
We may also disclose personal data:
- where required by law, regulation, court order, or competent authority;
- where necessary to establish, exercise, or defend legal claims; or
- where necessary to protect the rights, property, security, or legitimate interests of FAS Pilot Academy or others.
We do not sell your personal data.
Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting, tax, reporting, contractual, and regulatory requirements.
Retention periods may vary depending on the type of information involved. Event registration, ticketing, payment, and transaction records may be retained where necessary for accounting, tax, dispute resolution, fraud prevention, or other legal obligations.
When personal data is no longer required, we will delete, anonymize, or otherwise securely dispose of it in accordance with applicable requirements.
Data Security
We implement appropriate technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
Your Rights
Subject to applicable data protection law and any applicable exceptions, you may have the following rights:
- Right of access: Request access to the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete personal data.
- Right to erasure: Request deletion of your personal data in certain circumstances.
- Right to restrict processing: Request restriction of processing in certain circumstances.
- Right to data portability: Receive certain personal data in a structured, commonly used, machine-readable format and, where applicable, request its transfer to another controller.
- Right to object: Object to certain processing based on legitimate interests and to processing for direct marketing purposes.
- Right to withdraw consent: Withdraw your consent at any time where processing is based on consent.
- Right to lodge a complaint: Lodge a complaint with the competent data protection supervisory authority if you believe your personal data has been processed unlawfully.
To exercise any of these rights, please contact us at support @fas.gr.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies for essential website functionality and, subject to your preferences, analytics and other purposes.
This includes technologies associated with our e-commerce and event ticketing functionality.
For detailed information about the cookies and technologies we use and how you can manage your preferences, please see our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technologies, legal obligations, or data processing activities.
Any updated version will be published on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns regarding how we process personal data, please contact:
FAS Pilot Academy
Email: support @fas.gr
Address: Municipality of Rhodes, Agiou Georgiou Street, Pastida Community, Postal Code 85101